Maintaining your online presence, with over 99% uptime
Once we've built your website, we're sure you'll want to carry on with your day-to-day business. You won't want technical issues like downtime or download speeds distracting you - or even worse, hampering your site's performance.
So it pays to keep us on board. With a choice of hosting packages, we'll make sure you stay online, with all your systems running at optimum levels.
All our hosting packages offer high security and bandwidth allowances, with 24 hour offsite data back-up. Packages range from a simple 1GB monthly transfer to complex hosting options using dedicated servers. And crucially, it's a scalable service - so as your site evolves, you're free to adapt your hosting package.
Performance & Security
Your website will sit on our custom-built servers, held in a SunTone-accredited datacenter at a secure London location.
- High availability and performance levels - independently measured
- Tight security, protecting private content from unwanted visitors
- High bandwidth connection: burstable to 100Mbps
- Diverse routing via multiple Tier-1 providers
- High performance Linux or Windows server, with full remote management
- Market leading Apache and IIS web server
- Optional full SSL
- Dual powered server cabinet, with 16-hour back-up supply
- 24-hour off-site data back-up
- 24/365 Network monitoring
- CCTV monitoring with archiving
You can reach our helpdesk any time - and in regular hours, your personal Account Manager is on hand with support and recommendations.
- Pro-active support, managing your current and future needs
- Telephone helpdesk: all the answers you need, whenever you need them
- Expert technical support, with agreed service levels: in case the worst should happen...
- Traffic Stats: user-friendly reports, showing daily, weekly and monthly visitor levels
- Online help: get the most from reports, with user guides and FAQs
- Free admin updates
Managing Your Domains
Domains are just one more thing on the to-do list, unless we take care of it all.
- Domain selection: advice on choosing your domains, for maximum traffic
- Email forwarding: to destination mailboxes or third party mail servers
- DNS changes and additions
- At least 2 geographically separated nameservers per domain
- Third party nameservers as needed
- Renewals: prompting service, or payment of registry fees by proxy
What kind of support will you need?
We know that your business will have individual needs. So whatever type of website we end up building for you, we'll put together a hosting package that suits the way you work.