ITSO Smart Portals
Award winning ITSO smart ticketing portals
Smartcard ticketing and the ITSO accreditation is all about making travelling on public transport easier by using smart ticketing instead of cash. A key part of this convenience is the ability to top up and manage a smart card online, which is where the ITSO portal from Imaginet comes in.
Imaginet has been developing ITSO accredited portals for the last five years for a range of operators, winning awards along the way. In 2010 we delivered the UK’s first ITSO accredited portal for the Go Ahead Group and went on to provide ten other consumer retail portals over the next 4 years. We’re currently in the process of delivering a range of B2B portals for Go Ahead, enabling their Bus Companies to manage smartcard accounts in bulk.
Seamless integration with CMS software
In addition to the functional front-end, all our portals can integrate with your chosen Card Management System, to enable real-time processes on-line and we've extensively with ACT. For the customer the advantages of using an ITSO smartcard system couldn’t be clearer:
- Account and Card Management
A customer’s card and account details can be viewed and managed on-line, including the management of several payment cards and contact details
- Ticket selection and on-line retailing
Customers can select and buy a new ticket to add to a smartcard from the Product Database using a helpful ticket selection wizard. We build in essential logic into the portal so that customers can only buy or top-up permissible tickets.
- Top-up and continuous authority
Portals allow customers to top-up manually with a credit or debit card or with the use of continuous authority function to automatically top-up or renew when a ticket is expiring or funds depleted. PayPal and direct debit can also be integrated for Pay As You Go options or monthly tickets.
- Journey and transaction history
Customers can view their recent journeys and transactions via the portals with quick links to top-up
Design and functionality
Combining superb information architecture that makes them easy to use and navigate with full responsiveness to device type (adjusting layout, size and functionality to screen size) our portal designs set the benchmark in the sector.
They can also be white label, meaning a portal could be created by re-skinning the core solution with a new brand without having to create a tailor-made design each time.
Get in touch to find out more
If you’re considering moving into smart ticketing, then please get in touch for an informal meeting with our transport team who can talk you through the options.