Intalink screen 1 Intalink screen 2

The Client:


A unique collaboration between bus and train operators and Herts County Council, Intalink collates extensive passenger information into one essential new website from Imaginet. 

By pooling resources and ideas, the partnership is continuously improving customer information on bus and rail services in Hertfordshire.

The Challenge:

Imaginet was invited to pitch for the development of a new website for Intalink that needed an attractive new look to match it's branding as well as improved user experience and functionality. 

A key feature was to ensure the site could be viewed on mobile phones and tablets as well as integrating content from Hertfordshire CC's internal transport information systems. 

The Solution:

We created a website that is fully responsive so that it can be viewed across all devices and complemented their off-line branding perfectly.  The design is fresh, modern and easy to navigate. 

Working closely with the team at Hertfordshire CC, we got to grips with all the passenger information and content they wished to pass on to customers and developed some key functions that put them in full control, including: 

  • Full content management with a range of databases such as Timetables, Documents, News, Events, Banners and even Forms
  • Service Updates automatically automatically updating Intalink's twitter account
  • Highly effective timetable and route search, with auto-completion, days and times to highlight the exact route on a specific day 
  • Useful route maps using Google maps that highlight 'middle of road' routes between bus stops so users can see an exact route and how to find a bus stop, integrating the industry standard Transexchange files
  • Links to third party websites for Travel Planning and an i-frame for live departures displaying the live data from bus stops

The Results:

The site went live in May and has so far been a great success with passengers and stakeholders alike.