At Imaginet, quality is not just a standard we follow—it is a core part of how we work, deliver, and build lasting relationships with our customers.
Our ISO 9001 Journey
Imaginet was first certified to ISO 9001 in 2016 (now ISO 9001:2015), demonstrating our long‑standing commitment to maintaining a robust and effective Quality Management System (QMS). Since achieving certification, Imaginet has never had a non‑conformance raised as part of an external audit, reflecting the strength, maturity and consistency of our approach.
A Culture of Continuous Improvement
While we take pride in our record, we also recognise that no organisation is perfect. From time to time, mistakes do happen. When they do, they are reviewed thoroughly, lessons are learned, and appropriate actions are taken to prevent recurrence. This commitment to learning and improvement is a cornerstone of our Quality Management System.
Our ISO‑certified processes ensure that issues are not only resolved, but used as opportunities to strengthen how we work—giving our customers confidence that challenges are taken seriously and managed effectively.
Quality of Delivery That Stands the Test of Time
At Imaginet, quality is measured not just by compliance, but by outcomes. The high quality of our delivery is reflected in the longevity of our client relationships, with many customers choosing to work with us over extended periods. This long‑term trust is a clear indicator that our approach consistently delivers value.
Adam Kerrigan, Professional Services Manager at Imaginet, said:
“Quality and delivering value to our customers is at the forefront of everything Imaginet deliver. Imaginet's ISO certified Quality Management System ensures that our approach delivers the highest of quality products to our customers. It fills me with immense pride that we have never had one non‑conformance raised against Imaginet in an audit.”
Our Commitment
ISO 9001:2015 provides the foundation for how we operate, but it is our people, culture and values that bring it to life. Through strong governance, continuous improvement and a relentless focus on customer value, Imaginet remains committed to delivering high‑quality outcomes—today and in the future.