Great digital solutions start with great partnerships, which translates to results.
Working closely with Imaginet on delivering Digital solutions, we have been consistently impressed by the team’s professionalism and dedication. They are absolutely committed to providing a great service, with fast reactions to changing business needs and a flexible approach that makes collaboration effortless. Their strong rail industry knowledge, combined with their ability to build good working relationships with key stakeholders, sets them apart. Always looking to continually improve and refine working practices, they bring creativity, reliability, and unwavering support to every project. A truly dedicated partner.
Mandy Garrett
Cyfarwyddwr TG a Gwasanaethau Digidol | IT and Digital Services Director
Working with Imaginet on Merseyrail Tap & Go has been a genuinely collaborative experience. Their technical expertise, responsiveness, and understanding of large‑scale public sector delivery were key to successfully launching a complex, customer‑ready service.
Belinda Harman-Craddock
Ticket Operations Lead
Working with Imaginet on our new website project has been a genuinely positive experience. The Imaginet team have been transparent, patient and highly supportive throughout the process, taking the time to understand both our technical and commercial goals. We are very pleased with the end result and the way the project has been managed throughout.
Robert Canaway
Toby Electronics, Technical Product Marketing Manager
Go-Ahead has worked with Imaginet for over 15 years across Bus and Rail, and is one of our trusted partners for e-commerce. At Go-Ahead we are keen to innovate towards improving Customer Experience and our term of working with Imaginet in particular almost certainly comes from their adaptability to scope and deliver fairly bespoke solutions. On support this also means access to capable developers who provide full assurance of timely resolution, another key element of a partner supporting technical pilots. From the early launch of our ITSO Key Smartcard Portals from 2010 to our 2026 industry-first web solutions for Open Loop Contactless EMV Card as Authority to Travel, Imaginet have been an excellent collaborator and we would have no hesitance to reach out to the team for future projects.
Sean McLaughlin
Group Senior Solutions Manager